We supported a young mother who was hit by a speeding car when out walking and sustained a head injury and orthopaedic injuries.

Her and her family were referred through the 4 Trauma 4 Patients service, as they were stretched trying to manage everything, having other children at home who needed care. We were able to provide the family with some much-needed support.

After being referred to one of our legal partners, they were able to purchase an iPad for the patient so she could continue to talk to family and friends during her stay at the hospital and avoid isolation. They also instructed a professional to assess the support the patient would need when she got home, and liaised with her parents to check their welfare and ensure support was in place for the family.

This meant a lot to the family, as they no longer felt like they had to manage everything on their own. It also meant they knew that when it was time to be discharged home, all the relevant support and help was already in place to make the transition easier.