How we can help you

We’re on hand to support you

4 Trauma 4 Patients aims to provide all-round support to patients and their families. Whether it’s access to benefits and welfare advice to alleviate financial pressure, getting legal assistance, or emotional support for family and friends, we’re here to help.

Benefits and welfare advice

After a traumatic injury, people often have concerns about financial issues, such as paying bills if they are unable to work for a prolonged period. It’s important to make sure any welfare needs are taken care of, so that you don’t have to worry and can concentrate on your recovery.

We can help you with things such as benefits claims and welfare advice, as well as advice on employment issues through our partnership with the Citizens Advice Bureau. Whether its questions surrounding your rights at work, helping to identify and apply for any relevant benefits, or simply asking for some advice, all guidance is free, impartial and confidential.

You can find out more information on their website, or you can call 03444 111 444.

Signposting and support

We also support patients and their families with other areas of concern. We can help signpost you to other charities and organisations that specialise in providing additional support to people, and their families, who have sustained serious injuries.

Criminal Injuries Compensation Scheme: A government funded scheme designed to help victims of violent crime.

Help for all those affected by spinal cord injury.

Supporting those affected by brain injury nationally and via local groups.

Helping amputees and their families live life to the full.

Information & support to those bereaved or seriously injured as a result of road crashes.

National charity providing support for those in later life via a network of local groups.

Supporting young people 11-24 who have been victims of violence.

Providing practical help to people who are struggling financially.

Advice includes an emergency helpline for those currently homeless or about to lose their home.

Legal Support

You can access free, confidential legal advice from a specialist serious injury solicitor through the 4Trauma 4Patients service. There are three dedicated law firms involved in the service, who have all been chosen because of their specialities and proven track record in dealing with complex and serious injury claims. These firms have also been chosen because they have a particular focus on client care:

If you choose to receive advice from one of these law firms, you are under no obligation to make a claim. These solicitors also work on a no win no fee basis, meaning there should be no financial risk to you and your family if you decide to make a claim.

Your legal team should offer additional practical advice and support to facilitate ongoing treatment, care, specialist aids and equipment, return to work and emotional and counselling support.

If you would like someone to contact you, fill in the form below and one of our 3 legal partners will contact you to discuss your enquiry.

4 Trauma 4 Patients is committed to protecting and respecting your privacy. The information you provide through this form will only be used to process your query.


The service, run by University Hospitals Birmingham NHS Foundation Trust, allow you to complete the remainder of your treatment in the comfort of your own home.

How does the service work?

Once you are safely at home, whether this is your own house, a relative’s house or a residential/nursing home, you will receive a visit from the QEHB@Home team, who will settle you in and explain what will happen next.

The QEHB@Home team consists of qualified nurses, physiotherapists, occupational therapists, and health care support workers who work with your hospital consultant to manage your clinical and personal care needs.

The team work seven days a week from 7am to 10pm, and there is also a 24-hour nurse-led telephone support system called the Care Bureau. You, or your carer and family, can phone this telephone line if you need advice or assistance at any time from a qualified nurse.

Download the QEHB@Home team Patient And Carer Guide

Telephone: 0808 168 2493