How we can help you
We’re on hand to support you
4 Trauma 4 Patients aims to provide all-round support to patients and their families. Whether it’s access to benefits and welfare advice to alleviate financial pressure, getting legal assistance, or emotional support for family and friends, we’re here to help.
After a traumatic injury, people often have concerns about financial issues, such as paying bills if they are unable to work for a prolonged period. It’s important to make sure any welfare needs are taken care of, so that you don’t have to worry and can concentrate on your recovery.
We can help you with things such as benefits claims and welfare advice, as well as advice on employment issues through our partnership with the Citizens Advice Bureau. Whether its questions surrounding your rights at work, helping to identify and apply for any relevant benefits, or simply asking for some advice, all guidance is free, impartial and confidential.
Email: 4TraumaAdmin@uhb.nhs.uk or call 0808 296 8554 / 0121 667 4204
We also support patients and their families with other areas of concern. We can help signpost you to other charities and organisations that specialise in providing additional support to people, and their families, who have sustained serious injuries.
Rebuilding
your life after injury
with the Community Compass app
Finding your way after a serious injury isn’t easy—but you don’t have to go it alone. The Community Compass app is a free, trusted lifeline you can hold right in your pocket.
Whether you’re figuring out financial support, navigating home adaptations, getting advice on returning to driving, or exploring legal options, this app guides you, step by step. Browse stories from people who’ve walked this path. Hear from others who truly “get it” and find inspiration when you need it most.
Community Compass connects you to other people who have been treated at the Queen Elizabeth Hospital, with real-life experiences, and practical tools, all in one place
Scan the QR code, or search for ‘Community Compass’ in the App Store or Google Play and use the reference code ‘4T4P’ at registration.
Search for ‘Community Compass’ in the App Store or Google Play and use the reference code ‘4T4P’ at registration.
You can access free, confidential legal advice from a specialist serious injury solicitor through the 4Trauma 4Patients service. There are three dedicated law firms involved in the service, who have all been chosen because of their specialities and proven track record in dealing with complex and serious injury claims. These firms have also been chosen because they have a particular focus on client care:
If you choose to receive advice from one of these law firms, you are under no obligation to make a claim. These solicitors also work on a no win no fee basis, meaning there should be no financial risk to you and your family if you decide to make a claim.
Your legal team should offer additional practical advice and support to facilitate ongoing treatment, care, specialist aids and equipment, return to work and emotional and counselling support.
If you would like someone to contact you, fill in the form below and one of the team will contact you to discuss your enquiry.
Disclaimer
Please note that our phone lines, email, and contact forms are not for medical advice. All messages are passed to the 4T4P team at the hospital, who work office hours (Monday–Friday). Messages will not be monitored outside these times.
If you need medical advice, please contact your treating team directly or call NHS 111
The service, run by University Hospitals Birmingham NHS Foundation Trust, allow you to complete the remainder of your treatment in the comfort of your own home.
How does the service work?
Once you are safely at home, whether this is your own house, a relative’s house or a residential/nursing home, you will receive a visit from the QEHB@Home team, who will settle you in and explain what will happen next.
The QEHB@Home team consists of qualified nurses, physiotherapists, occupational therapists, and health care support workers who work with your hospital consultant to manage your clinical and personal care needs.
The team work seven days a week from 7am to 10pm, and there is also a 24-hour nurse-led telephone support system called the Care Bureau. You, or your carer and family, can phone this telephone line if you need advice or assistance at any time from a qualified nurse.
Download the QEHB@Home team Patient And Carer Guide
Telephone: 0808 168 2493